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13-15 October 2025 |
Grand Hyatt, Melbourne

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Basics to brilliance: Maximising AI’s potential in your psychology practice with Heidi

Sponsored by Heidi Health

Heidi

Synopsis

Whether you are just getting started with ambient AI, like Heidi, or looking to deepen your mastery of its features, these workshops offer a comprehensive journey from the fundamentals to more advanced capabilities. We will cover everything from obtaining patient consent and navigating Heidi’s core functions to exploring its powerful, advanced tools in greater depth.
You’ll also gain insights into Heidi’s future roadmap, ensuring you stay up to date with the latest features and developments. These interactive sessions will guide you through streamlining your workflow with effective template creation and customisation. You’ll learn practical strategies to optimise Heidi’s functionality, boost efficiency, reduce manual tasks, and tailor templates to suit the specific needs of your practice.

Workshop target audience
  • Psychologists
  • Mental Health professionals
  • Practice managers/clinic owners
  • Students/registrars

Learning outcomes

Part 1: Accelerate your clinical workflow: Introduction to ambient AI with Heidi

  • Understanding how to leverage an AI scribe in your practice to improve patient outcomes and reduce cognitive load
  • Discover how Heidi can integrate into your clinical flow, while making the most of its features
  • Understanding of how to use ambient AI safely and compliantly – deep dive into how Heidi handles data and privacy

Part 2: Template masterclass: Unlocking Heidi’s potential to suit your clinical needs

  • Tailoring Heidi to suit your clinical needs through templates
  • Ability to create and refine your own Heidi template through a practical hands-on tutorial

Workshop agenda

Presentation time 

Presentation title

Session 1: Rediscover Your Clinical Flow: Introduction to Ambient AI with Heidi

2 mins

Introductions

20 mins

Using Heidi throughout your entire workflow demo

45 mins

In depth Heidi 101 – who we are, what we do and breaking down the demo

5 mins

Security, Compliance and Consent

15 mins

Questions

Session 2:  Template Masterclass: Unlocking Heidi’s potential to suit your clinical needs 

5 mins

Introduction

15 mins 

Understanding the basic anatomy of a Heidi template

40 mins 

Interactive workshop creating  an Initial Consultation template note and/or letter

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